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Frequently Asked Questions

Listed below are some of the more frequently asked questions about CR, complete with answers.

If you can't find an answer to your question then please feel free to contact us and we'll do our best to answer it.

What is CompletelyRetail.co.uk?
CompletelyRetail.co.uk (CR) is a free-to-view specialist retail listings website showing available shops across the UK and Ireland.
What’s CR’s mission?
To provide the retail industry with a significantly better place to find and market shops, at a sensible price.
Why Completely Retail?
Because we believe we offer the most complete, specialist retail listings site in the UK, covering high street, shopping centre and retail warehousing properties. We list all major retail schemes and show all supermarkets and department stores on an intuitive map based search. This shows retail properties in context with a town centre’s retail provisions and gives prospective tenants the information and tools they need to make informed decisions on their next retail property.
Who’s behind CR?
CR has been developed by Squeeze, a well established and independently owned property marketing agency. CR is sponsored by British Land and supported by Shop Agents Society and Accessible Retail, two of the industry’s leading professional associations, with a combined membership of over 1700. We have industry wide support from a growing number of institutional landlords and leading agents.

Why has CR been developed?
There is a widespread demand for a fresh approach to retail property marketing. CR is the product of 12 months research and development in this area. We’ve listened to the retail property community, and we think we have produced something that ticks all the boxes for all types of users.
Who is CR for?
There’s something for everyone in retail. Retailers can find comprehensive information on the retail mix of towns and find available shops. Agents can list shops and use specialist tools to market opportunities and measure response. Landlords and institutional property investors can provide the retail community with detailed information on their portfolio.
How does CR differ from the competition?
Well for starters we’ve built CR from the ground up to be a specialist retail only website. You won’t find a lock up garage in Cricklewood on CR, but if it’s shops you want, it’s the place to come. We also cater for all sectors of retail and have clever tools like dynamically updated scheme plans and tenancy schedules. Our map based search engine shows available property in context with all major retail points of interest. As far as we know CR is the only place you can find all shopping centres, retail parks, supermarkets, and department stores completely free-of-charge.
Who provides CR with property data?
We get all our facts and figures from a number of sources. Agents and landlords provide us with property listings and scheme information. Our friends at Experian provide us with GOAD, town centre reports and our retail points of interest. Our researchers fill in any gaps. Plus, if you're the landlord, asset manager or main agent on a retail scheme or development then you can let us know and we'll update any information free-of-charge. You can use the purple 'Something Missing' button that's on any unsponsored listings page.
How much is CR?
CR is completely free-to-view. All property listings, map based searches, all sponsored scheme information and a limited amount of information on non-sponsored schemes is available to everyone. The site is paid for by people advertising shops and wanting to sponsor their scheme.
If I register for CR will I get bombarded with junk email?
Absolutely not, that's not what we're about at all. However most registered users people want to receive updates and emails about relevant properties - CR is a marketing site after all. But the system allows you to choose relevant areas of interest, so you won't get anything you're not expecting, unless you want to! For more details please see our privacy policy
Why should I sponsor a scheme?
Scheme sponsorship gives your retail property an enhanced and freely available branded mini-website within CR. For a full list of benefits and to see examples click here.
How do I find my scheme?
It’s easy. Use the scheme search on the home page and search by name, town, agent or owner. Or you can perform a more detailed search via the Shopping Centre (red) or Retail Warehousing (blue) pages. In the extremely unlikely event that your scheme is not on CR, wrists will be slapped here, and we’d be delighted to add it free of charge. Simply contact us.
How do I update or amend my scheme’s details?
We are obsessed with making CR as up-to-date as possible. If you’re the landlord, asset manager or main agent on a scheme (and we’ll check!) if you let us know what's what then we'll update any information free-of-charge. Simply use the purple ‘Something Missing’ button that’s on any unsponsored listings page.
What’s CR+?
This is our bells and whistles subscription based service for property professionals. To find out more please Contact Us
How do I list my available shops on CR?
Easy peasey. Give us a shout and we’ll explain all. We have simple, inexpensive packages for any number of properties, any size of agency.
When I advertise retail property will you share my property information with any third party sites?
Absolutely not. As long as your property details are on CR, they remain under your control. Of course we want to get your opportunity in front of all the relevant people, and that’s why our property listings are entirely free-to-view, on CR and through the Retail Week website. But there are companies out there who sell on your property data, even try to sell it back to you! We have measures in place to police any unusual activity or misuse of the site, and any data trawling or reselling of CR data is strictly forbidden under our terms and conditions.
Can I use GOAD on CR?
List a property with us and use one of our 450,000 GOAD plan extracts to show the property in context with it’s surroundings. And if you have the correct license you can upload your own GOAD plans.
Can I link my website listings to CR, or can CR provide my site with up-to-date listings?
Yes of course. We’ve built CR to provide and accept feeds in pretty much any format, hopefully without much jiggery-pokery at all.
What are dynamic PDF particulars?
Get branded PDF particulars produced directly from the information within CR. We set you up a template, you do the rest. And if you change the details on the CR database then the brochure gets updated automatically too.
What is the CR butterfly effect?
This is retail marketing utopia. Put a property on CR, link your corporate website and have dynamic PDF particulars too. Make one change on CR and everything is updated instantly. Fabulous. Find out more here.
Can I link my shopping centre consumer website to my CR scheme listing?
Absolutely, it’s great way to let potential retailers know all the detail about any available units on your scheme, and to get them in touch with your letting agents. We'll even keep it up-to-date for you if you sponsor your listing. For more information contact us.
What are Networks and Groups?
Another free-to-use feature that’s coming soon. Use CR to create networks of colleagues and share information on properties, on deals, or just about lunch!
Can I put an office, warehouse or any other type of property on CR?
Er, no, there wouldn’t be much point as people come to CR for shops. There’s a clue in the name after all. However the line does get a little fuzzy when it comes to retail and leisure property so you might find a few of those on CR.
I am having technical difficulties - what do I do?
We’re extremely sorry to hear that. If you can't find your answer on this FAQ page then either use the Support function on your user page or please contact us, and we'll put you right in a jiffy.
How will people find CompletelyRetail.co.uk?
CR is already moving up the search engine rankings organically and we fund things like Google adwords to make sure we get our name and your properties to as wide an audience as possible. Costs us a small fortune, but you’re worth it. Our links with Accessible Retail and Shop Agents Society mean we can let their 1700 members know we’re open for business.
What’s next for CR?
We’re committed to the ongoing development of CR. We’ll be offering all sorts of new data products. The CR user group, which is made up of retail property experts from all sectors, meets regularly to discuss enhancements to the site. If you have an idea or suggestion you'd like to see on CR then please let us know. And if it’s sensible and we like it, we'll do our best to include it in our next version.
Do you have any feedback you’d like to share with us?
We’d really love to hear from you. Good or bad, bring it on. Please use the Support pages in your user logon, or click the feedback button at the foot of every page.